Question 1

Q1: What is the Minimum Order Quantity (MOQ) for custom gifts?

Accepted Answer

A: To accommodate small business and fandom needs, most of our popular gifts (e.g., tumblers, mini cameras, merch) offer low MOQs starting at 50–100 pcs.

Question 2

Q2: How long does the production take? Can you handle rush orders?

Accepted Answer

A: Standard production takes 7–14 working days after artwork approval. For urgent events, contact our WhatsApp team for our Fast 7-Day Express Delivery solution.

Question 3

Q3: What if we don't have a finished design artwork yet? Can RiccoGift help?

Accepted Answer

A: Absolutely! We offer free 1-on-1 design proofing services. Simply provide us with your high-resolution logo (AI, PNG, or PDF format) or concept idea, and our design team will generate a 2D/3D digital proof within 24 hours for your preview and approval.

Question 4

Q4: Can we request a physical sample before placing a bulk order?

Accepted Answer

A: Yes, we provide sample delivery services to ensure quality expectations are met. You can opt to inspect existing stock samples for material verification or request a customized pre-production sample before full mass production.

Question 5

Q5: What payment methods do you accept, and do you provide official HK invoices?

Accepted Answer

A: We support flexible local payment channels including FPS, Bank Transfer (TT), Credit Card / Stripe, AlipayHK, and PayMe. All transactions come with an official Hong Kong Commercial Invoice & Receipt, fully compliant for corporate reimbursement and audit needs.

Question 6

Q6: How does RiccoGift handle defective items or printing errors after delivery?

Accepted Answer

A: We provide 100% local Hong Kong after-sales warranty. Every order undergoes strict QC prior to dispatch. If any non-man-made printing defects or quality issues are found within 7 days of receipt, our local HK team will arrange free re-printing, replacement, or partial refunds immediately.

Question 7

Q7: Can fan clubs, event organizers, or independent creators order merch from you?

Accepted Answer

A: Yes, definitely! We have extensive experience in manufacturing concert fan merch and IP products (e.g., custom lightsticks, banners, photocard holders, acrylic stands). We offer flexible low MOQs to support fan clubs, non-profits, and independent creators with high-quality standards.

Question 8

Q: 最少要訂幾多件（起訂量 MOQ）？

Accepted Answer

A: 不同產品嘅起訂量（MOQ）會有所不同。我哋支援彈性訂購，請話我哋知你心水嘅產品同預算，專員會為你匹配最合適嘅方案。

Question 9

Q: 整個訂購流程係點樣？

Accepted Answer

A: 流程非常簡單：需求溝通 & 報價確認設計稿件 / 產品圖打樣確認（如適用）安排量產與嚴格品檢包裝並送貨上門

Hong Kong One-Stop Corporate Gifts & Fans Merch Customization Specialist | RiccoGift

Trusted Choice for Over 600+ Global Enterprises & Government Agencies

600+

99.8%

MOQ

100%

Top-Rated Corporate Gifts & Event Souvenirs

RiccoGift Product Quality Inspection Certificate - Enterprise Gift Safety Testing

公司禮品訂造常見問題 | Corporate Gifts FAQ

Q1: What is the Minimum Order Quantity (MOQ) for custom gifts?

Q2: How long does the production take? Can you handle rush orders?

Q3: What if we don't have a finished design artwork yet? Can RiccoGift help?

Q4: Can we request a physical sample before placing a bulk order?

Q5: What payment methods do you accept, and do you provide official HK invoices?

Q6: How does RiccoGift handle defective items or printing errors after delivery?

Q7: Can fan clubs, event organizers, or independent creators order merch from you?

Q: 最少要訂幾多件（起訂量 MOQ）？

Q: 整個訂購流程係點樣？

Corporate Gift Insights & Trends

[Editor’s Take] From HKTDC Sourcing to the AI Craze: Can Corporates Really Save Money Doing Gifts In-House?

🎒 Ultimate Summer Outdoor & Retro Trend Collection! Customize Your Brand's Next Viral Merchandise

From Canvas to Reality: Unleash Your IP’s Potential with High-Quality Custom Merchandise

Contact Us

Subscribe Form

Hong Kong One-Stop Corporate Gifts & Fans Merch Customization Specialist | RiccoGift

Trusted Choice for Over 600+ Global Enterprises & Government Agencies

600+

99.8%

MOQ

100%

Top-Rated Corporate Gifts & Event Souvenirs

​

RiccoGift Product Quality Inspection Certificate - Enterprise Gift Safety Testing

公司禮品訂造常見問題 | Corporate Gifts FAQ

Q1: What is the Minimum Order Quantity (MOQ) for custom gifts?

Q2: How long does the production take? Can you handle rush orders?

Q3: What if we don't have a finished design artwork yet? Can RiccoGift help?

Q4: Can we request a physical sample before placing a bulk order?

Q5: What payment methods do you accept, and do you provide official HK invoices?

Q6: How does RiccoGift handle defective items or printing errors after delivery?

Q7: Can fan clubs, event organizers, or independent creators order merch from you?

Q: 最少要訂幾多件（起訂量 MOQ）？

Q: 整個訂購流程係點樣？

Corporate Gift Insights & Trends

[Editor’s Take] From HKTDC Sourcing to the AI Craze: Can Corporates Really Save Money Doing Gifts In-House?

🎒 Ultimate Summer Outdoor & Retro Trend Collection! Customize Your Brand's Next Viral Merchandise

From Canvas to Reality: Unleash Your IP’s Potential with High-Quality Custom Merchandise

Contact Us

Subscribe Form